Faculty and Staff
There are three ways to contact the help desk:

1. Call x3390 (from off campus, that’s 410-871-3390).

2. E-mail help@mcdaniel.edu.

3. Visit the Web Help Desk website at http://helpdesk.mcdaniel.edu.  After logging in with your e-mail username and password, you may submit a help desk ticket online or look up your open help desk tickets to check on their status.

Students
Student support at the help desk includes addressing username and password issues for logging in to e-mail, the Archway or Blackboard, and problems with networking in the residence halls and on the campus wireless network.  For help with those problems, please send your full name, McDaniel ID number and a description of the problem to help@mcdaniel.edu or call 410-871-3390.