Communication and Confidentiality

Communications Policy

Students must regularly check their McDaniel e-mail for communications from the Financial Aid Office.

When students contact the Financial Aid Office using their personal account (non-McDaniel email account), the response will be sent to the student's McDaniel email account.

Students must consent to receive electronic communication from Fin Aid. This can be completed in Financial Aid Self-Service.

Students must use Financial Aid Self-Service to monitor the amounts and status of their financial aid awards.

Students should contact the IT department for problems accessing McDaniel College email or Archway.

Confidentiality Policy

The Family Educational Rights and Privacy Act (FERPA) requires the Financial Aid Office to release detailed financial aid and billing information only to the student.

However, the student may authorize another person to obtain his/her personal information by completing an FERPA Release Form. This form can be found on Archway, under the Registrar’s Office tab.

If a student wants copies of parents’ tax returns, we need a written release from a parent to the Financial Aid Office, specifying which of their documents could be released.

All visitors to the Financial Aid Office must present a valid ID (student ID card or driver's license) before student specific information can be released.