McDaniel College continually strives to deliver on our promise to provide a high-quality educational experience for every student that is guided by our mission and First Principles. If you feel we have not met this expectation the information below is designed to help you navigate the various ways in which you can access assistance, guidance or file a complaint.
McDaniel also strongly recommends that students first attempt to solve concerns directly with the faculty member, individual, or department leader first before moving to a formal complaint process. Contact information for various campus offices and departments can be found on the Campus Directory. However, it may not always be evident who to contact, in this case please follow the below options for guidance.
I would like some guidance on how to address my concern.
If you feel your concern needs immediate response, you should contact:
General Non Academic Complaint Submission McDaniel has several policies and options where students can file complaints. If your complaint is not related to one of the topics listed, submit the General Submission Form.
After you have exhausted the above complaint processes, external complaints can be directed to the following organizations.
Maryland Higher Education Commission (MHEC)
MHEC authorizes universities and colleges to offer undergraduate and graduate level degrees and certificates. Students may file a complaint with the MHEC only after the student has first exhausted the complaint/grievance procedures established by the institution outlined above.
Middle States Commission on Higher Education (MSCHE)
McDaniel is accredited by MSCHE. Before submitting a complaint to MSCHE please read their complaint policy and process carefully. The Commissions policy is designed to address non-compliance with commission standards and requirements of affiliation, policies and procedures, or the institution’s policies only. The Commission does not consider appeals related to issues of dispute between individuals and the institution about admission, grades, transfer credits, application of policies, personnel decisions or similar matters. The Commission will not act on anonymous complaints.
Middle States Commission on Higher Education
1007 North Orange Street
4th Floor, MD #166
Wilmington, DE 19801 https://www.msche.org/